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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bonnie Morinville

Bonnie Morinville

December 4, 2025

5  out of  5
rating by Bonnie Morinville
"Michelle was so helpful & knowledgeable when reviewing all of our coverage. I would refer friends & relatives if they are looking for an agent."
We responded:
"Bonnie - Thank you for your wonderful feedback! We’re delighted to hear that Michelle provided such helpful and knowledgeable support while reviewing your coverage. Your referrals mean the world to us—thank you for trusting us with your friends and family! If you ever need anything else, don’t hesitate to reach out. 😊"
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Jack Vogt

December 4, 2025

5  out of  5
rating by Jack Vogt
"Tracy was incredibly helpful through the whole process"
We responded:
"Jack - Thank you for your kind words! We’re so glad to hear that Tracy was incredibly helpful throughout the entire process. We’ll be sure to pass along your compliments to her! If you need anything else, we’re always here to help. 😊"
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Charlee Janes

December 4, 2025

5  out of  5
rating by Charlee Janes
"Tracy was extremely helpful, knowledgeable and friendly. She has helped me numerous times and she’s always amazing to work with! Best customer service ever! Augustyn agency is simply that great!"
We responded:
"Hi Charlee! Thank you so much for your kind words! We’re thrilled to hear that Tracy has been so helpful and friendly. We’re grateful to have amazing clients like you and look forward to continuing to provide the best service possible! 😊"
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Monica Bell

December 3, 2025

5  out of  5
rating by Monica Bell
"State Farm has been great at serving all of my family’s insurance needs for many years. We wouldn’t dare go anywhere else. Not only are they very affordable but anytime I need help Heather is always standing by with a resolution and a smile. AUGUSTYN team delivers professionalism and competitive rates. Look no further friends!!!"
We responded:
"Hi Monica, thank you for taking the time to share your experience with our office and for trusting State Farm with your family's insurance needs! We can't thank you enough for your support and look forward to continuing to work with you for many years to come! Have a great day :)"
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Berin

December 3, 2025

5  out of  5
rating by Berin
"Heather H. was super responsive and helpful via emails, calls, and in-person. Everyone else in the office also greeted me happily when I stopped by to sign some documents - a welcoming experience!"
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Cheri Rieck

December 2, 2025

5  out of  5
rating by Cheri Rieck
"Just got off the phone with Michelle , went through our current insurance policies including umbrella policy!! She was very helpful in explaining all our coverage and options. I fell more confident with my insurance choices!!"
We responded:
"Thanks for taking the time to share your positive insurance experience with us, Cheri! Davis and the rest of our State Farm team will always go the extra mile helping our customers with their insurance coverage and options. I am so happy to see that my team was able to help with your umbrella policy - I'll be sure to pass your kind words on to Davis!"
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Joe Stanislawski

December 2, 2025

5  out of  5
rating by Joe Stanislawski
"I talked to Tracy to take care of a policy change for me, and she took care of it quickly, warmly, and professionally. Nice job."
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Tiffani Richardson

November 25, 2025

5  out of  5
rating by Tiffani Richardson
"Great service!"
We responded:
"Thank you for the five stars! We’re thrilled to know you enjoyed our service. We appreciate you choosing our office and are always here to help!"
Profile photo of Jonathan Richardson

Jonathan Richardson

November 25, 2025

5  out of  5
rating by Jonathan Richardson
"Checked in with them just to see what my rate would be with a different provider and they can back at almost half of what I was paying to my old insurance. Great customer service as well!"
We responded:
"Thank you for sharing your experience! We’re glad you checked in with us and even happier that we were able to help you save so much on your insurance. Hearing that you received great customer service means a lot to our team. We appreciate you choosing our office and are always here if you need anything!"
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Bruce Anderson

November 21, 2025

5  out of  5
rating by Bruce Anderson
"Michelle was great helping me set the appropriate limits on my insurance coverages!"
We responded:
"Thank you for sharing your experience! We’re so glad Melanie could guide you through your policies and make the process seamless. She’ll be thrilled to hear your kind words and we’re happy to help your growing family feel fully covered!"
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Steve

November 20, 2025

5  out of  5
rating by Steve
"Melanie was so patient with my numerous questions. She walked me through all my policies and made sure that my coverages met my needs and growing family. We replaced a vehicle and she made the whole process seamless. Thank you!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Melanie was able to patiently guide you through your policies and ensure your coverage meets your family’s needs. It’s wonderful that the vehicle replacement process was seamless, and we truly appreciate your trust in our team!"
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Comet Horn

November 20, 2025

5  out of  5
rating by Comet Horn
"Heather did a great job assisting me with my Renters Insurance. Highly recommend working with Augustyn Agency!"
We responded:
"Thank you so much for your kind words! We’re glad Heather could assist you with your Renters Insurance. Your recommendation means a lot to us!"
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John & Alex Riebel

November 20, 2025

5  out of  5
rating by John & Alex Riebel
"Highly recommend!"
We responded:
"Thank you so much for the five stars and your recommendation! We really appreciate it."
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Naason Juarez

November 19, 2025

5  out of  5
rating by Naason Juarez
"Very helpful"
We responded:
"Thank you for the five stars! We’re glad to hear you found us helpful. If you need anything, we’re always here."
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mimi fogarty

November 19, 2025

5  out of  5
rating by mimi fogarty
"Cade and Michelle were wonderful to work with. We now have comprehensive coverage for home, auto and health. I feel as though we will be able to rely on this group to help us in the event we need it"
We responded:
"Thank you for sharing this! We’re so glad to hear Cade and Michelle took great care of you. It’s wonderful that you now have solid coverage for your home, auto and health insurance. Our whole team is here for you, and you can absolutely count on us whenever you need anything."
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Tom Fogarty

November 19, 2025

5  out of  5
rating by Tom Fogarty
"We were able to reduce our car insurance and improve our homeowners coverage and then the State Farm agents helped us wade through the complicated process of finding a really affordable Medigap policy. We really appreciated their help !"
We responded:
"Thank you for sharing this! We’re glad we could help you save on your car insurance, improve your homeowners coverage and walk through the Medigap options. We know that part can get confusing, so it means a lot to hear the process felt easier with our help. We appreciate you and are always here if anything else comes up!"
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John Richardson

November 19, 2025

5  out of  5
rating by John Richardson
"Friendly easy to relate and talk to."
We responded:
"Thank you for the great feedback! We’re glad to hear you found our team friendly and easy to talk to. We appreciate you choosing us and are always here to help with anything you need!"
Profile photo of Alyson Raymo

Alyson Raymo

November 17, 2025

5  out of  5
rating by Alyson Raymo
"Have been with Zach for several years with great customer service and coverage. We just added several additional insurance policies with the help of Tracy and couldn’t be happier with the price, attention to detail, and help that we’ve received through the process. Highly recommend for all your insurance needs!"
We responded:
"Hi Alyson, thank you so much for your longstanding trust and for taking the time to share this wonderful feedback! We’re thrilled to hear that you’ve had great experiences over the years and that Tracy was able to make adding your new policies smooth and straightforward. Our team truly appreciates your recommendation and we’re grateful to be your choice for insurance. If you ever need anything, we’re always here to help!"
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Tracy Vogt

November 16, 2025

5  out of  5
rating by Tracy Vogt
"Augustyn agency always goes above and beyond! They truly do care. You want an agent for life that you can trust, this is the one! Their goal is to make sure you have the right coverages for you and your family and to protect you and your family and your assets.."
We responded:
"Thank you so much for the incredible review! We’re grateful for your trust in our State Farm Agency. Our team works hard to go above and beyond for every customer, and it means a lot to hear that you feel supported and genuinely cared for. Making sure you have the right coverage to protect your family, your home, your vehicles, and your assets is always our top priority."
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Sam Endres

November 11, 2025

5  out of  5
rating by Sam Endres
"Incredible customer service, every single time! Really appreciated some recent phone calls with Melanie. The whole crew is great!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that you've consistently received incredible customer service from our team. Melanie and the rest of our staff are always happy to help, whether it's over the phone or in person. Providing reliable, friendly, and knowledgeable support is what we pride ourselves on here at State Farm. We truly appreciate your trust and look forward to continuing to meet all your insurance needs!"
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Amanda HF

November 6, 2025

5  out of  5
rating by Amanda HF
"Melanie has been a joy to work with, patient and thorough!"
We responded:
"Thank you for the kind feedback! We're thrilled to hear that Melanie was a joy to work with and provided patient, thorough service. We always strive to deliver a smooth and supportive experience for all your vehicle and renter’s insurance needs. We're grateful to have you as part of our State Farm family!"
Profile photo of Kahli Wickenhauser

Kahli Wickenhauser

November 4, 2025

5  out of  5
rating by Kahli Wickenhauser
"They are very thorough with everything they do. Quick responses and extremely friendly staff. Thanks!"
We responded:
"We strive to provide you with the customer care that you deserve and go the extra mile to provide you with peace of mind, Kahli! It is always our pleasure to be able to assist you with any of your insurance questions or needs! Thank you so much for taking the time to share your experience with our team. Your kind words make our day!"
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Jerry Hill

November 4, 2025

5  out of  5
rating by Jerry Hill
"Tracy assisted me with creating a new claim today. I was very satisfied with the assiatance she provided and I highly recommend this State Farm Agency"
We responded:
"Thank you for taking the time to share your experience with our agency, Jerry! We strive to provide you with the customer care that you deserve and appreciate you recognizing Jake's efforts. It is our pleasure to be able to assist you and we are here to help protect you and to bring you peace of mind!"
Profile photo of Sharon (Shana) Wagner

Sharon (Shana) Wagner

November 4, 2025

5  out of  5
rating by Sharon (Shana) Wagner
"Michelle was great at reviewing our policies and explaining things we needed clarification about. We got to meet Zach Augustyn, our new agent, and we were very impressed with him. It will be a pleasure working with this agency for many years ahead."
We responded:
"Thank you for your kind words! We’re so glad Michelle was able to clearly review your policies and provide the clarification you needed. It’s wonderful to hear that you had a great first meeting with Zach Augustyn, and we’re excited to support you with all your property and vehicle insurance needs for years to come. Our team is always here to help!"
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Steve Lader

November 4, 2025

5  out of  5
rating by Steve Lader
"Great Service. Tracy was fabulous. Answered all of my questions and helped with decisions for coverage and offered some excellent suggestions."
We responded:
"Thank you for your review! We’re thrilled to hear that Tracy provided exceptional service and helped you feel confident about your vehicle insurance coverage. At our agency, we’re committed to offering both affordable insurance options and personalized guidance—we're glad Tracy delivered on both. Don’t hesitate to reach out if you need anything else!"